Description
Managers of most successful – and profitable – warehouse and distribution operations have mastered the art and skill of providing the best customer service at the lowest possible cost. Wide in scope, thorough, and practical, this reference combines up-to-date information with proven techniques for creating and managing an integrated, efficient warehouse system. The “Handbook” provides a step-by-step approach to reducing operating costs, enhancing inventory control, increasing profits, improving customer satisfaction, and controlling assets. In addition, the book examines and evaluates the array of practices, methods, equipment applications, and current technology that contribute to the effective operation of “any” type of warehouse – including industrial, mail order, and retail facilities. Whether remodelling an existing facility or building a new one, readers of “Warehouse Distribution and Operations Handbook” will explore a broad range of topics including: logistical and strategic considerations affecting operating costs and customer service; layout and product flow options that affect productivity and handling costs; estimating costs, writing specifications, reviewing bids, and administering contracts, loss prevention, maintenance, and sanitation functions; and employee standards, productivity programmes, and annual expense budgets. In addition, the “Handbook” provides comprehensive information on carton handling; vertical and horizontal materials-handling systems; inventory control; site selection; private, public and contract warehousing; receiving and shipping; stackables and unstackables; automated systems; and more. Written in a clear style, the book is organized to follow the sequence of activities for moving a product through a distribution facility, with each chapter focusing on a key warehouse function, issue or sku type.
