Description
The Disabilities Act in America, coupled with the enormous market of aging adults coping with impairments have brought disability to the forefront of business concerns. This title comprehensively addresses the issue of disability as it relates to all of the areas critical to effective business management. The title succinctly presents disability-related information and resources that business managers need, and does so in a way that is easy to read and use. The text is respectful and understanding of business requirements, while at the same time it conveys a comprehensive knowledge of disability issues. Matters of legal compliance, social responsibility, recruitment, diversity, employee supervision, customer service, product design and marketing are all dealt with by an author who has many years of experience working with businesses to improve their ability to include disabled people both as customers and employees.
