Description
in US and China. *Organization: Developed system for facilitating and tracking image requests. Tracked up to 120 employee records. Plan parties and recognition events for company and department. Manage monthly and annual events for up to 270 clients. *Problem Solving: Handled consumer inquiries online and by phone. Coordinated problem resolution and content corrections for 3 E-commerce websites. Developed response protocols, and tracked issues to completion. Listen to and resolve client issues pertaining to accounting or website pages. *Computer: Microsoft Word/Excel/PowerPoint/Outlook, Survey Monkey, Photoshop, Emma, Tempest/Cyclone, Expression Engine, Eventbrite, TSYS, iDSS, Dropbox, Informz in US and China. in US and China. *Organization: Developed system for facilitating and tracking image requests. Tracked up to 120 employee records. Plan parties and recognition events for company and department. Manage monthly and annual events for up to 270 clients. *Problem Solving: Handled consumer inquiries online and by phone. Coordinated problem resolution and content corrections for 3 E-commerce websites. Developed response protocols, and tracked issues to completion. Listen to and resolve client issues pertaining to accounting or website pages. *Computer: Microsoft Word/Excel/PowerPoint/Outlook, Survey Monkey, Photoshop, Emma, Tempest/Cyclone, Expression Engine, Eventbrite, TSYS, iDSS, Dropbox, Informz
