Description
Challenging existing ideas about not only what constitutes retail shrinkage, but also the approach that should be adopted to deal with it, it critically examines how current approaches to managing shrinkage are at best preventative, and how through operational excellence, organizations can reduce the impact it has on their profitability. ADRIAN BECK is a Reader in Criminology and Head of the Department of Criminology at the University of Leicester, UK. COLIN PEACOCK has global responsibility for shrinkage management, on-shelf availability and brand protection for Procter and Gamble.
