Description
Ogechi Adeola is an Associate Professor of Marketing at the Lagos Business School (LBS), Pan-Atlantic University, Nigeria. She commenced her career over two decades ago with Citibank Nigeria, before moving to academia. She holds a doctorate in Business Administration (DBA) from Alliance Manchester Business School, UK (Alliance MBS). She has a Certificate in Internet Marketing from the University of Cape Town, Certificate of Completion in Platform Business Models, Management & Strategy from The Center for Global Enterprise, USA. Jude N. Edeh is a Postdoctoral Fellow at the Chair of Business as Unusual: Innovation Practices and New Business Models, Kedge Business School, France. He received his doctoral education at the Faculty of Economics and Business Sciences, University of Sevilla in Spain. His current research focuses on innovation, international business, entrepreneurship, and sustainability, especially sustainable procurement and sustainable finance. With over five years of consulting experience, Jude has worked with a wide variety of clients ranging from medium to small entrepreneurial firms. Robert E. Hinson is a Professor and Head of the Department of Marketing and Entrepreneurship at the University of Ghana Business School, Ghana. He is also the Acting Director of Institutional Advancement at the same institution, Research Associate at the University of the Free State Business School, and an Extraordinary Professor at the North West University School of Business and Governance in South Africa. Robert has authored/edited several books and has over a hundred scientific publications to his credit. He has also served as the Rector of the Perez University College in Ghana and holds two doctorate degrees: one in International Business from the Aalborg University in Denmark and another in Marketing from the University of Ghana. Chapter 1. Digital Business in Africa: Social Media and Related Technologies – An Introduction Part 1 – Social Media Chapter 2. Ethical Social Media Marketing in Africa Chapter 3. The Benefits and Challenges of Social Media Marketing: Experience from Small and Rural-Based Entrepreneurs in the Vhembe District of Limpopo Province, South Africa Chapter 4. Influence of Facebook Usage on Organisational Performance in Ghana: The Pivotal Role of Social Capital and Salesperson Extra-Role Behaviour Chapter 5. Examining the Impact of Value-Driven Social Media Content Strategies and Product Type on Social Media Behavioural Engagement: Evidence from Nigeria Chapter 6. A Self-Concept Interactionist Model of Social Media Reputation Chapter 7. Africa’s Digital Marketplace: The Role of Social Media in Customer Engagement Part 2 – Related Technologies Chapter 8. Digital Financial Inclusion: M-PESA in Kenya Chapter 9. Fintech, Cryptocurrency and Blockchain Technology: Towards Promoting a Digital Africa Chapter 10. Role, Characteristics and Critical Success Factors of Big Data (BD) – Implications for Marketing in Africa Chapter 11. Driving Business Performance through Customer Value Management Practice: A Case of Digital Tag Channel in an Emerging Mobile Market Chapter 12. Fostering a Digital Learning Ecosystem in Nigeria Part 3 – Conclusion Chapter 13. Digital Tools and Platforms as the New Market Place: Driving Digital Business in Africa