Description
Bernardo Nicoletti is a Professor of Operations Management at Temple University, Rome, Italy. He also provides consultancy advice and coaching in Europe, the Middle East, and Asia on ICT strategy, process improvement, and financial services. In his research, Bernardo has been particularly active in the application of the agile method and its tools to a variety of industries. He has authored 30 books on management and published 250 articles in domestic and international journals. He frequently speaks at international conferences. Chapter 1. Introduction Chapter 2. Industry 5. and Banking 5.0 Chapter 3. Business Model Canvas and Banking Chapter 4. Propositions of Value for the Customer in Banking 5.0 Chapter 5. Proximity to the Customer in Banking 5.0 Chapter 6: Partition of the Customers in Banking 5.0 Chapter 7. Place or Channels in Banking 5.0 Chapter 8. Platforms for Banking 5.0 Chapter 9. Processes in Banking 5.0 Chapter 10. Persons in Banking 5.0 Chapter 11. Partnerships in Banking 5.0 Chapter 12. Pricing in Banking 5.0 Chapter 13. Payments for Costs and Investments in Banking 5.0 Chapter 14. Banking 5.0. and Digital Transformation Chapter 15. Future of Banking Chapter 16. Conclusions Glossary References Sitography Web places of Banking cases
